Success Stories

The following client success stories illustrate the impact Cordence Worldwide Member Firms have made in a number of industries and within a variety of functional areas for a globally-recognized client base.

  Multi-channel International Banking Program

By harnessing state-of-the-art technology and improving the accessibility and efficiency of alternate banking channels. BNP Paribas was seeking to improve customer service while reducing the cost to serve its customers.

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  Improving Procurement Activities

Our consultants were brought in to faciltate the integration activities of the OMV/ Petrom merger. The primary focus was to get control of the budget in the areas of procurement for exploration and production, refinery and marketing. Secondarily, we developed a restructuring program for the new organization.

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  Program Management Excellence

Our consultants acted as program managers for three of the top 10 focus areas - Crew Management, Operations Control and Schedule Management. This was a large-scale program with over 250 people in six locations worldwide. The program budget exceeded £10 million. The goal was to help achieve the economies of scale and scope defined in the business case.

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  Implementing Lean Thinking

After years of focusing solely on product and technical excellence, the company developed a new strateg to develop a multi-sector business including flag stores, apparel and accessories and racing.

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  Maintenance and Repair Improvements

Schindler utilizes a global approach to customer receives the same level of service regardless of geographic location or size. There are no exceptions or adaptations made to suit the local environment.

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  Point of Sale Implementation

A Point-of-Sale, or POS, system is a necessary and invaluable part of a retail business. In addition to allowing a customer to purchase an item, the POS system enables a company to do nearly everything from ordering and purchasing stock to generating reports on sales.

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  Organizational Change Management

Rio Tinto Coal Australia (RTCA) was implementing as integrated solution of technical mining systems that gather and report data from all major functional areas of the site supply chain. The information gained from the new systems provides accurate and timely information to improve operational decision making. The solution will be used in all seven mine sites in RTCA.

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  International Shared Service Center

Deutsche Telekom was seeking a way to handle internal and external single and bulk payments and looked to our consultants for assistance. We worked with the Company to develop a standard process, technology, and organization structure to meet the requirements of the accounting and cash management departments.

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  Governance Process Improvement

The challenge was to strengthen the governance process that manage the bank's investment projects (from IT to banknotes) and the projects shared with the other National Central Banks (NCBs) of the Eurozone.

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  Centralizing Production Processes

Snap-On had grown through a series of mergers and acquisitions. Without proper guidance and standardization, the company was beginning to encounter a number of financial and operational difficulties.

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  Process Reengineering and Benefits Realization

A CPA is a highly valued designation. It is CPA Australia's goal to maintain and strengthen the relevancy of this certification.

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  Enterprise Resource Planning

BWA asked our London Office to lead in the selection, procurement, and implementation of a new set Enterprise Resources Planning (ERP) applications.

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  Implementing Social and Technological Change

Bogged down by slow payments from transport companies and unreliable data on traffic behavior, the Ministry began looking for solutions and viewed the OV-Chipkaart as a way to meet these goals.

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  Operational and Risk Management

L'Oréal invests significantly in its products. There are 3,313 employees of 60 different nationalities working in 30 differenct disciplines associated with product research and development. Roughly five billion units are manufactured in 38 factories around the world.

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  Operational Excellence

Thales Alenia has one manufacturing plant for satellites located in L'Aquila, Italy. A terrible earthquake struck the city and the manufacturing facility was severely damaged.

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  Rail Franchise Mobilization and Transfer

As a franchise agreement was set to expire our team was brought in to lead all information technology aspects of the franchise mobilization effort. Working closely with the operator, the government and the target company our team had to ensure that there would be a complete transfer of services without any delay or interruption of service.

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  Lean Supply Chain Deployment

In support of AstraZeneca's lean transformation across their global supply chain we were asked to lead the change management and communications work streams for the US, including organizational redesign and cultural change to lean principles.

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Delivering New Target Operating Models

AXA had previously conducted a strategic review of their business. To improve overall performance the Company needed to take immediate steps to reduce expense ratios, operating costs and overhead.

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  Defining a New Model of Customer Care

Endesa asked our consultants to define and implement a new model of care for business customers.

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  Green Offices

TNT Post developed the Green Office Project to minimize the effect its offices have on the environment.

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  Strategy Execution

Our team has performed a number of strategic and international assignments for Merial. This experience prompted the Company to request assistance with the execution of their corporate stategy. Seventeen different internal functions as well as an overall corporate strategy map were in scope.

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Cordence Worldwide Global Centers of Excellence

  • Automotive & Industrial Goods
  • Consumer Packaged Goods & Retail
  • Energy & Chemicals
  • Financial Services
  • Life Sciences
  • Media, Telecom, Hospitality & Entertainment
  • Public Services
  • Travel & Transport
  • Utilities