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  • Becoming Cognitive in the Age of AI

    06 July 2018
    North Highland, Member Firm (US and UK)

    The following report draws on the results of a North Highland-sponsored survey conducted in April 2018. The survey identified the emerging trends in technology domains, along with the tactics and techniques that correlate with digital effectiveness. This report utilizes those insights to spotlight opportunities for organizations to capitalize on the promise of artificial intelligence (AI) with an approach that emphasizes technical bot design and deployment equally with cultural readiness and human-centered design.

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