The member firms of Cordence Worldwide make waves. Browse through our white papers, media, and perspectives.

  • Improving After Sales Efficiency

    11 April 2017
    Alfa Consulting, Member Firm (Spain)

    Technical services are normally labor-intensive. The key to increasing efficiency is to optimize the quality of the service and the cost structure.  It is therefore essential to achieve an optimum orientation of middle management in how they supervise these teams, which are usually off-site. There is often a great deal of improvement to be made in how time is allocated for the daily activities of the technicians providing the service.

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